CLICK HERE TO SEE DON'S PICTURES

Marcus Miller, 

I just wanted you to know how much I like the new Heat Siphon DX 5.0 that I purchased from you.  It arrived safely and I was easily able to install it myself.  I had an electrician connect my Single Phase 220 power yesterday morning.  We turned it on at 11:30 am and I showed a 10 degree rise in the pool temp ( 72 to 82 ) in 24 hours.  It reached my desired temp of 85 this afternoon at 5pm.  We had a cool night last night (64) here in Flower Mound, TX., a suburb of Dallas, and it was about 85 today.  I have lots of shade over my pool so this will help us get it warm early and keep it warm all season long and well into the fall.  My grandkids are coming over on Saturday and we'll enjoy the warm water.  

 Thanks again for your help

Don
doncamp5@tx.rr.com
Flower Mound, TX

Heat Siphon DX5.0 Flower Mound, May 2009

CLICK HERE TO SEE JIM'S PICTURES

Kevin thanks for your help, I must say doing business with your company was a great experience. Not only did I get a great price on my heat pump, I felt I got really expert advice on what to buy and how to install it. Your website is really very good and is chock full of great easy to find content. It was the website that attracted me to your company. But once I made the decision to buy I was delighted with the communication about my order and your amazingly fast  response to my E mail with questions about the install. And finally being able to reach someone on the phone at that moment in the install when there was that one last question really made the whole experience a pleasure. The install is now complete and the unit is really moving the needle (quietly I might add). I am raising the temperature on a 22,000 gallon pool  by over one degree an hour! It makes me wonder why I have waited so long to add a heater? Thanks again for all your support. Please feel free to use my letter as a testimonial for others as I can recommend the company completely.

Jim
Hagerstown, MD
jamesherd203@comcast.net

Heat Siphon DX5.0. Hagerstown, MD

CLICK HERE TO SEE RON'S PICTURES 

Well, I didn't know what I was doing, but I looked at pics on your site, asked at pool store and at Home Depot.....

after 10 trips to Home Depot (because I kept forgetting stuff) I got it pretty slimmed down and simplified.

 

I poured a concrete slab (something I've never done before) looking up instructions online.  The unit came and I needed help moving it, but me and 3 other guys got it on the slab.  Next....I looked for an electrician.  My pool is in the center of the backyard and because I have a concrete patio between house and pool....all bidders said to trench around patio and pipe to side of house.

I got the job done by a family member who gave me a break at $600 + 2tickets to a Cubs game...everyone else was over $1000 to put in a new breaker, run conduit and wire.  It took  1 guy about 6 hours, including digging...parts couldn't have cost more than $150 so these guys were trying to rake me over the coals....and given the economy, these bidders should have been happy to work!!!

 

Anyhow, attached are pics of the final install.  I was able to run flexible tubing from skimmer to Filter and from Pool Frog back to the return

on side of pool.  Even though Rheem has backflow check valves in it, Installed on between heat pump and Pool Frog for extra safety.

Contractor used PVC piping, 50 amp breaker, and a disconnect with Seal Tight next to the pump.

 

Ice cold air coming out of top of pump....if someone could invent a way to funnel that back into a home/office/lifeguard shack/

they would truly be "green"....heating pool, and using same energy to cool the office/home.

Here are the heating stats on pool (we're swimming in it today) 

Heat Pump finished install and had power at 4pm CST.....Chicago air temp  75.  I set filter to hi speed and heat pump to 87, let the pump run all night. By 9am next morning (or 17 hours later) pool was at 80 degrees (night time temp was high 50's low 60's), I let it run to about noon before taking cover off to vacuum and skim....by noon or within 20 hours of install my 10,000 gallon 21' round above ground pool was at 87 degrees.....  I couldn't wait to jump in..... We didnt' get 87 degrees until fathers day last year, using solar panels and solar cover. These pumps are amazing and efficient....couldn't believe I'm swimming on May 20th in bath temp waters.....

Ron
Elmhurst, IL
RonS@BandOnTheRun1.com

Rheem RMHP 115. Elmhurst, IL, April 2009

Dear Mr. Starr:
Thank you for sending the photos. Wow is all I can say. Bravo. It is important that you put the check valve between the outlet of the heater and the chlorinator. 10 trips to Home Depot is about right. You are right about electrical quotes. I have seen the same heat pump job bid at $600.00 and $3600.00. My Generator for my house was done for $2100.00 and I had quotes up to $8000.00 and they said that I had to fix the dry wall. The $2100.00 never tore up the wall to begin  with. I asked them how many hours they thought it would take. They said 2 men for two full days. I told them I could do it alone in 5 hours.  You made a nice clean looking piping job. I am proud of you. I hope that you have a great summer. Too bad you didn't ask me. I would have done the job for just 2 Blackhawk playoff tickets and lunch. :-)

Thanks again.  

Sincerely,
Marcus

CLICK HERE TO SEE TAMMY'S PICTURES

Dear Mr Miller:

Heat Siphon SX 5.0, Commercial Installation Costa Rica

CLICK HERE TO SEE KEN'S PICTURES

Marcus

Thank you for your help in selecting a heat pump for our pool.
We live in the cascade foothills and our source for heating the pool prior to the heat pump was a propane heater.   
Our propane bills went from $1,000 per month in the winter before we built the pool to $5,000 per month after we installed the pool.
To be sure it is a nice pool – It won an award as the best new residential concrete pool in the state of Washington for 2008 by the concrete industry.  However I felt that $4,000 was too much to heat a swimming pool. That is when I called you. After getting the dimensions of our pool it is 22ft by 44ft you recommended the Jandy AE 3000 TR heat pump at a delivered cost of just about one month’s propane bill. I installed the heat pump this winter and I set it to 87 degrees I lowered the propane temp to 82 degrees.
I found that the heat pump worked great whenever the outside temp was over 50 and that even in the coldest Washington weather the propane almost never came on. What that equated to is our propane bill went from $5,000 to $1,000 and our power bill went from $800 to $1,000. That is a monthly savings of $3,800 every month and We only paid a little over $4,000 for the heat pump.

Thanks again for all of your help and support.

Ken

Jandy AE3000TR, Kirkland, WA, 200

CLICK HERE TO SEE GUY'S PICTURES

Guy purchases his heat pump from us in 2005. This is the original email that we received from him:

Good morning Marcus,
 I received the heat pump yesterday, everything is fine, I'm going to store it in my garage for the winter and then install it in the spring.  I'll keep you posted on how that goes and maybe send some pictures as well.  Again I thank you very much for all your help with my order from the selection of the unit to the delivery.  If anyone is looking for a heat pump I'll be sure to send them your way.  This was the first major purchase I made over the internet from the United States and between my customs brokers and you the transaction and delivery went flawlessly.

 Guy
guy.richard@rogers.com

Heat Siphon HP5.0, New Brunswick, Canada

On June 2008, we received another email from him with some pictures and an update:

Hello Marcus, I purchased my heat pump from you a few year ago and finally got some pictures taken of the pool.  I thought I would send some.  We're starting our third season with the pool and the heater is worth every cent.  I started the heat pump and within 48 hours the water went from the low 60s to 84 degrees, something my pool guy told me it would take 3 to 4 days.  Anyway just thought I would update you and tell you how pleased we are with your products and service.

Guy
guy.richard@rogers.com

CLICK HERE TO SEE JIM'S PICTURES

Hi Marcus,

My SX5.0 is installed and keeping the pool at 87 degrees, I lose about 4 degrees overnight with the cover on but after less than 2 hours running, I’m back to 87 again. I haven’t gotten my electric bill yet but I think it will be reasonable.

The installation went very easily, I did have an electrician friend help with the electrical work though.

I am very happy with my experience buying from you. Even though everything was done by internet or phone, I am really reminded of the way it used to be buying things from my small town business friends years ago. I felt that you were truly interested in seeing that I had a good experience and would do what was necessary to make my experience a pleasant one. Everything went exactly as planned, thank you and keep up the good work.

I’ve attached several pictures, one with Oliver, our King Charles Spaniel, checking out the installation and a shot of the pool area decorated for Christmas.

Thanks for making this a pleasant and lowest cost experience.

 Merry Christmas and Happy New Year,

Jim
jwhandley@earthlink.net

Heat Siphon SX5.0, Cocoa Beach, FL  December 2007

CLICK HERE TO SEE JEFF'S PICTURES

Marcus,
The Rheem 8300 TIPD is now installed and running. Thank you for your
valuable information and experience which helped me choose the right heat
pump.  I will attach a few photos for you to post on your site.

The installation is in La Quinta, CA near Palm Springs. In 60 degree
weather with 45% humidity the heater was raising my 55 degree pool water by
two degrees per hour and on a separate test with the same weather
conditions my spa water was raised by 18 degrees per hour.  I am very
pleased with the performance and look forward to not having those high
propane bills!

Jeff
jeff@citiland.com

Rheem 8300TIPD, La Quinta, CA  December 2007

CLICK HERE TO SEE BILL'S PICTURES

3-19-08

3-30-08

Thanks Jason,
Based on the numbers other companies advertise on their web sites, it appears 6.0 kilowatts is about correct for this size heater.  I have been keeping the pool at 90 degrees! - what my daughter and grand children like.  With a cover that I did decide to buy last weekend, I only have to run the heater for three to four hours a day in this weather, overcast days in the high sixties to low eighties and nights mid forties to mid sixties.  I run the pool pump from 11 am to 7 pm.  The heater runs from 11 am until 2 or 3 pm and doesn't come on again until the next day.  Maybe $3 to $4 a day at 12 cents/kilowatt plus taxes?  We'll see when I get the electric bill.  When the sun comes out to stay and the air begins to hang around 80 more consistently, I'll start backing off on the temperature. I don't think the heater will be running much at all.   Of course, by May it will be off until late September.  I couldn't be more pleased and impressed.
Bill
billmk@sbcglobal.net

Heat Siphon SX5.0, Cypress, TX  November 2007

CLICK HERE TO SEE PAULA'S PICTURES

Marcus,

We have our new heat pump in and love it !!  What a cost saver and it works so fast and efficiently with our spa and pool.  Your company was very personable and we appreciate all the help you gave us!  Thanks for everything !

Paula
paulamonfort@hotmail.com

Heat Siphon SX5.0, Winterpark, FL November 2007

CLICK HERE TO SEE JOEL'S PICTURES

Hi Marcus:
Here are a couple pictures of the Rheem heat pump we bought last spring.  It's in a novel application as a heat-recovery machine in a solar greenhouse.  The 3000 square foot greenhouse has no other heat source, even though it often gets below zero here in the mountains of New York.  The heat pump takes heat out of the indoor air during the day and stores it in a 5000 gallon tank, where it is used for night-time heating via pipes cast into the concrete floor.  During the summer the heat is used to make hot water for a nearby hotel.  A side benefit is free cooling of the greenhouse, reducing the amount of ventilation we need.


I mounted the heat pump on an overhead rack to keep it above head level, and to get the warm air from the top of the greenhouse.  It's visible on the upper right in the second picture.

Joel T.
jthomson@rifton.com

Rheem 5100, Elka Park, NY  October 2007

CLICK HERE TO SEE GEORGE'S PICTURES

Marcus,            

I have just finished installing my Jandy AE3000T heat pump.  The instructions were excellent and all went very well.  It will be about six months before swimming season returns to northern Indiana.  I told my pool builder to put me first on his Spring list of pools to open, as I will be ready and cold water will not be a problem.  Thanks again for your good service.  Please see enclosed pictures of the installed unit and place on your website if you wish.  Thank you................George

GBarhydt@aol.com

Jandy AE3000, Goshen, IN, September 2007

CLICK HERE TO SEE BOB'S PICTURES

Marc,
Here are a few photos on my heater setup. The crazy valve setup allows me to
disconnect the pump from the heater without losing pool operation. Should
you want more information on the dome or from me please call me or email me.

Thanks for the in sight on the heater operation.

Bob
rserrano@dfn.com

Jandy AE2500, Roswell, New Mexico, September 2007

CLICK HERE TO SEE BOB'S PICTURES

Marc,
Here are a few photos on my heater setup. The crazy valve setup allows me to
disconnect the pump from the heater without losing pool operation. Should
you want more information on the dome or from me please call me or email me.

Thanks for the in sight on the heater operation.

Bob
rserrano@dfn.com

Jandy AE2500, Roswell, New Mexico, September 2007

CLICK HERE TO SEE SAL'S PICTURES

Marc,
It has been a few months since we installed the heater. The installation went very smoothly. The old heater was an ... (name withheold but we don't stock that product) and latest 15 years. It never functioned as well or as economically as the sx 5.0 heat siphon. The first time we turned it on the water temp. was 78 degrees and it brought the temperature up to 90 degrees in approximately 4 hours. Amazing.
The electrical hookup was a snap. The plumbing was much simpler than the old one.
I want to thank you for your help in determining the correct heater for us and the quick, on time delivery.
Attached are three photos. Two showing the installed heater and one of our pool.

Sal
Saldemarco@aol.com

Heat Siphon SX 5.0, Palm Coast, FL

CLICK HERE TO SEE PAUL'S PICTURES

Hello Marcus,
Just wanted to let you know that I successfully installed my Heat Siphon today, there were no problems and I finished in about 3 hours.  I wanted to submit to you some photos for your web site.  The customer service at your company is outstanding and I tell everyone about you and your company.  This was the reason I came back to buy my second heat pump.  Well take care and thanks for the great service, and I’m now ready for spring to enjoy this new baby.  :)

Sincerely,

Paul
p.hilliard@roadrunner.com

Heat Siphon DHP5.0, Elizabeth City, NC, February 2007

CLICK HERE TO SEE THOMAS PICTURES

Thomas bought his Heat Siphon for his villa in Cypress last march 2006. This month we received this great testimonial letter from him...

Marcus,

You must have steadfast determination to embark on a project like this when you own a holiday villa in North Cyprus, but the result is spectacular year round swimming over the Mediterranean Sea! (see photo).  We ordered the single phase 50 Hz Heat Siphon SX 5.0 with scroll compressor on March 14 and arranged for air freight to Larnaca airport via AIT worldwide logistics.  After some UK flight routing problems, the unit arrived at Larnaca on March 20, but required a further week before completion of customs clearance formalities.  On March 27 I had made arrangements for collection at the dock, but the local freight forwarding company had inadvertently dispatched the unit on a delivery truck with the wrong address.  Driving around the island with mobile phone soon wrangled the truck down in a local retail park to transfer the unit onto my truck.  Driving across the Turkish controlled border proved to be very interesting as they took a decision on how much duty to charge me.  After considerable debate and discussion with head office, they eventually waved me through without paying any duty (which was wonderful as I had already paid European Union duty at South Cyprus customs!).  Arriving to the villa I was fortunate to have some neighbors come across to help me move the Heat Siphon onto the concrete foundation.  Beyond that, it was a simple matter of running underground electrics, making plumbing connections (although drilling through reinforced concrete required some rather serious air drill equipment!), and commissioning the unit.  Within 72 hours we had the pool up to a very cozy 82 F and all the children in the estate were laughing and having a great time.  It was a joy to see the dream come true – the first heat pump in North Cyprus!
While the logistics of air freighting a heat pump all the way from America to a remote region such as North Cyprus can be tedious and difficult, I must praise Marcus and the AIT team for their follow-up and support.  I really want to thank Marcus for including some critical PVC fittings to help complete the installation, for if he hadn’t, I doubt I would have found them on the island.  I priced heat pumps in Europe before contacting Poolheatpumps.com and found that even with shipping and customs costs, I was saving money by doing business with Marcus. 

Thomas
trut@vvm.com
http://www.esentepe-seaview.com/index.html

Heat Siphon SX5.0, Moscow, Russia, March 2006

CLICK HERE TO SEE BOB'S PICTURES

Here are some picture of our pool before and after the heat pump
install, we had 84 degree water in less than 24 hours.

Bob.
aaa2a1219@gmail.com

Heat Siphon SX5.0, Palm Bay FL, January 2007.

Heat Siphon SX5.0, Chehalis WA, August 2006

Mark,

Looks kind of rough, but there will be a retaining wall across the front and side, and the area will be a lot larger. Thinking in terms of a larger pool next year, but will have to check the capacity of the pump to heat it first. Wife and daughter love the water temp. 

Dick
Dick Soverns@aol.com

Rheem RMHP 5100, Palmer AK, June  2006

Marcus and future customers, 

It was a lot more work then I thought having to run 130 feet of wire and about 15 feet of plumbing but it was well worth the the time. The heat pump is even better then I thought it would be. I purchased a unit that was larger then needed for my pool but it runs less and heats it up faster. Marcus was so much help in deciding what unit and brand would be good for me. He NEVER failed to answer a question or email and all he advice was sound without the pressure or sales pitch you get from so many other companies. I can not say enough about his company or Marcus himself.  Here are the Pictures of the final product.....

Thank You
  Jim
Poppachanga@aol.com

Heat Siphon HP5.0, West Islip, NY, May 2006

Bob (Upstate NY)
WEL5506@VERIZON.NET

Heat Siphon SX5.0, Plattsburgh, NY, May 2006

 

Jandy AE3000, New Jersey April 2006
 

Marcus,
Trust you and yours are well. Here are some pix of the final installation of the Heat Siphon. The truck driver and I horsed the pallet truck through the yard and placed the pump right next to the pad.  I did the plumbing the day after the electrician ran the 220 feed. It took only five hours to raise the temp from 78 to 84; quite impressive.  We are both more than happy with the Heat Siphon and recommend it without exception. 

Feel free to use the photos and any emails on your website.  It's great to be a member of your extended heat pump family. 

By the way, the truck driver was delivering two other heat pumps from you in the same area on the day he delivered ours.  Small world.

Regards,

Bill and Alice
wvansickle@cfl.rr.com

Heat Siphon SX 5.0,  FL March 2006

I would like to thank you for the service you provide in supplying  pool heat pumps.
I received my Heat Siphon within a week of placing the order and had it professionally installed two days later. It was an easy install and has increased the water temp. 16 degrees in the last 36 hours.
It was a pleasure doing business with you and would recommend your company to any one considering a pool heat pump purchase in the future.
Attached are some pictures of the heater and pool, I have been swimming each day since the heater brought the tem up to 83....love it.
Again, thanks for making it an easy transaction.

Sean
cheevers@cableone.net

Heat Siphon SX5.0, Gautier MS, February 2006

Hey Marcus,
Just wanted to say I got the pool heater on Tuesday, did the plumbing on Wednesday, re-did part of it on Thursday, and had an electrician wire it up tonight.  At first start-up the fan blades were catching the cowling/housing and it was shutting it off.  So I took off the top cover, wiggled the housing around a bit and put it back on.  Seems to be centered properly now and is up and running.  Temp was 64 when I started it at 8:30pm.  Waiting to see how quick it warms it up.
Here are a few pictures of the pool pump installation process.  Feel free to put them on your site if you feel they would be of use. 
I wonder how many people actually have 24'' of clearance around the units.  I sure don't. Pool is up to 80 degrees right now.  Not bad, 65 degrees to 80 degrees in a day and a half.
I do have one question though.  Where the 2 inch PVC pipe screws onto to the unit itself, I have a small leak there, a drop every 10 seconds or so.  So I re-did the line to it and tightened the heck out of the threaded part and still have a bit of drip.  Do you know if people normally use plumbers tape on those threads or if you think that would help?

 Thanks,

TIM

davis2001r6@cox.net

Heat Siphon SX5.0, Phoenix AZ, December 2005

Dear Tim:
Thank you for writing back. I hope that you and your family are well. I am happy that you have it all working. The fan must have shifted in shipping. Those unions shouldn't need Teflon tape. The seal is at the o-ring gasket. It couldn't hurt to try the tape or maybe warm the o-ring and reinstall it. They have o-ring lube at pool stores that help when the union is tightened to. The heater makes a lot of condensation when it takes the heat out of the air and sometimes some water drips from the water lines. If you find that nothing you do helps then let me know and I will send you some new unions.

Please let me know if you have other questions or if you want me to call you.
 
Sincerely,
Marcus Miller, President 
www.poolheatpumps.com 
360 568 3768
 

Marcus,

  Thanks again for your help yesterday. I called the people you gave me
phone numbers for at Jandy and they are setting up service to correct
that minor temp read-out problem. Also , what I want to order is part
#6613 and PDA ps4 for pool and spa. When you have a chance please let me
know the prices , so I can order these.

Also , I am enclosing pictures of my pool and the new Jandy system I
installed myself in about 3 hours, This system is so simple to install , a
child could do it! 3 power wires in (220 volt single Ph and the rest is
all plug in and only fits one way! GREAT!  The automated Chlorine system
was just as easy, maybe easier (because it's smaller!)

Your company is Great and I know you will always be a pleasure to deal with.
Thanks Again and again.
Best Always,

Tom
tom@campak.com

Jandy AE3000, Punta Gorda Isles, Florida, October 2005

[Previous emails]
Received everything on tues and installed all. everything works fine ,
but how do you install the remote panel. I assumed that you just connect to the phone plug in the heater, but when I did nothing happened on the remote.
The manual does not say anything about that remote panel. not even out
to connect it. I'm sure that it must be programmed on the panel on the
heater, but the manual does not tell me anything. A little help would be great!
Thanks again.
Tom

Dear Mr. Miller:
It is good to hear back from you. I hope that you and your family are
well.
When you plug one end of the phone wire into the heater and the other
end into the panel the panel will come on. I have never had one not come on. Try another phone wire. If that doesn't work I will send you another panel.
I am happy that the heater is working now.

Sincerely,
Marcus Miller
http://www.poolheatpumps.com/

Thank-you that did the trick! Must have had a bad phone line! Sorry,
but thanks for the advise.
Trust you and yours had a great Thanks-giving! You really have a great
company! Your fast response and helpful thoughts are very much
appreciated.
Best Regards,
Tom

Great. I love happy endings. Thank you again for using my company. Marcus
 

Hi Marcus....Couldn't find 20 x 20 blocks, so I used 24 x 24 and some leveling sand. Yes. You can post it. Those no-hub connections will allow me to easily change out my old motor when it goes. God bless whoever invented the rope saw ! It made it so easy for some of the cuts that needed to be made. Here's another pic. Thanks again 

 JOHN
jflan1960@tampabay.rr.com

Heat Siphon SX5.0, Port Richey, FL, November 2005

Hi Jason,
We have warmth in our pool!  Here's the "Sitch" in a table.

 I hope I've given you some sort of an idea about the capabilities of the Kopec 650 SCTI.  I, also, have enclosed some pix of the installation.  Hope you enjoy them! 
Feel free to use them wherever you want.

Artie
amcauley@bigplanet.com

Kopec 650 TI, Richmond Hill, NY, August 2005

Gemelli14:  HELLO MARCUS ===POOL HEATER IS GREAT --HAD TO SHUT IT OFF GOT TOO HOT --UP TO 88 DEGREES
HAD 34 PEOPLE OVER MY HOUSE ON SUNDAY
NEIGHBORS ARE STILL WAITING FOR PSE AND GAS BILL
THANKS AGAIN KEITH
END
 

gemelli14@aol.com

Heat Siphon, Dumont, NJ April 2005

Marcus............my pool heater has been up and running for 3 weeks or so now and is doing great.   I am using the pool cover which helps hold the heat in tremendously.  Thanks for all your help.  
It really seems to heat the pool quickly.   I have attached a couple of pictures of the installation.

Best regards..........Tom

Tom.Williams@Fluor.com

Jandy AE 2500, Taylors SC, May 2005

CLICK HERE TO SEE BRAD'S PICTURES

Kopec 525, Phoenix AZ, February 2005

CLICK HERE TO SEE MICHAEL'S PICTURES

Marcus,

This is a very short story....

February 9, about 7:30pm, I ordered my Jandy AE2500 from your company. You notified me it shipped the morning of February 10, Thursday.  About 5:00pm Friday, I got a call from a trucker stating he wanted to deliver my heat pump; he got here about 5:20pm and put the heavy thing right
next to the new equipment pad I was still installing after removing my old heater.  I was able to complete the pad and plumbing on Saturday, finished the electrical work on Sunday, tested the heater and turned it on (water temp about 70).  This morning my wife and I swam laps in 86 degree water (Happy Valentine's day!).
So, it took about 100 HOURS to order, deliver, install and operate my new heater.

This week in Tampa will be sunny and the mid 70's, so we'll use the pool
a lot!

Thank you.

Michael McE
mikemce@tampabay.rr.com

Jandy AE2500 Tampa Florida, February 2005

My experience in California in Jan and Feb

I was very skeptical when I forked out $4,000.00 to
pay for the top of the line Jandy heat pump for my
pool.  I decided to go a little bigger than required.
I was told by everyone and anyone in Merced CA,  that
"Those heat pump things don't work around here."
Marcus repeatedly assured me that they didn't know
what they were talking about, and that it would work
fine.  I was worried.  The heater arrived FAST.  Nice
Fedex semi pulled up front with a hydraulic lift,
wheeled it right to my garage.  I contacted my local
pool company and they agreed to install it for $600
as long as I knew "It wouldn't work this time of
year."  I said I knew this, but that I wanted to get a
jump on Summer.  The install was a deal as far as I'm
concerned. They put in a separate sub-panel from my
breaker box, 2 different valves...etc... a bunch of
stuff for the money.  I'm just glad I didn't  The guy
knew exactly what he was doing even though he hadn't
installed a Jandy before.  I fired it up Tuesday
morning and the pool was 46 degrees (COLD) and outside
temp was 50 degrees.  72 hours later  the pool was 74
degrees.  With average daily air temps of 55 degrees,
I keep the pool covered all but the hour that I swim
each day.  I have found that I only have to run the
heater 5 hours (6 max ) a day to keep it between 72
and 74 as long as it is covered.  Now that the pool is
above 70, the heat coming out of the jets is VERY
warm.   In fact, I was surprised at the volume of
water that this heat pump can crank out each minute.I
was also surprised at the warmth at which it  comes
out.  I purchased the hot gas exchange option for a
little extra for those days below 45 degrees, and
although I don't even think I have had to use this
option yet, I'm planning on using it next January.  In
the mean time, I am extremely pleased.  I am now using
my pool all 12 months of the year.  It is cool to step
out of the water at 9 at night and see the steam rise
off of your body into the 45 degree air.  Again, I
thought that these heat pumps were too good sounding
to be true, but let me tell you, technology has come a
long way, and their efficiency is staggering.  I feel
sorry for people with solar and gas.  In may when the
air warms up a bit, I plan on bumping my pool up to 90
degrees for parties on the weekends.  I don't feel
like spending that kind of money now. One very
interesting note.  The technician that installed the
pump after completing the installation said "yeah, I
think these things are the way to go, I might look
into one of them for my pool."  Haaa Haaa
PS, feel free to use me as a reference.

Jeremy H.
jerleah@sbcglobal.net

Jandy AE3000 Heat & Cool, California, December 2004

CLICK HERE TO SEE JOHN'S PICTURES

Happy holidays Marcus,

I received an installed the heat pump and I have an 82 degree swimming pool now. When I started up the unit this morning in overcast skies at 56 degrees, the pool temp was 67 at 9 am, by 2 pm the pool temp was 81, still with overcast skies and 66 degrees. The heat pump used 40 KWH (meter readings) during this test. I have attached a picture that you may use as desired. If you would like me to uplink a good reference to you website I can do that.

Thank you,
John
johnbgriffin@reno.com

Heat Siphon, December 2004 Florida

CLICK HERE TO SEE HAZEL & JOE'S PICTURES

Dear Marcus,
We are now home to a cold, wet &windy U.K., wishing we were back in warm & sunny Florida!
Just a line to let you know how pleased we are with our pool heater, the Heat pump was delivered without any problem, at least once we'd sorted out the problem with our phone, it was! It was all up & running in no time, & the water heated up very quickly. The unit looks smart, & is quite quiet compared to the one fitted to our next door neighbor’s home. It was lovely & warm to swim in, in fact we had to lower the temperature a little!
Thank you for all your help & advice with our purchase. Nothing was too much trouble & you were always so speedy in replying. We shan't hesitate to
recommend you to anyone we know of who's looking for a pool heater.

All our best wishes for Christmas &Happy New Year!
Sincerely,
Hazel & Joe
Hazelkeggs@hotmail.com

Heat Siphon, October 2004, Haines City Florida

CLICK HERE TO SEE DON'S PICTURES

Marcus:  (first attempt to send photos failed...I have to send one at a time...23 e-mails coming)
Here are photos of construction and the Kopek unit.  They are self-explanatory.  I
threw in the rainbow to prove it actually rains here once in awhile.  And, there's one
of me. 
Use photos as you like and share w/Kopek.
I was the GC on pool construction.  Managed 14 trades, did negotiations and
scheduled all.  I got the thing done, ground break to filled, in about a month.  The
heater was ordered "just in time"  and was here 4 days before plumber needed it.
Thanks for your letters of advice and I look forward to years  of warm water winters.

Don
ekkor@cox.net

Phoenix AZ, Kopec525, September 2004

CLICK HERE TO SEE LINDA'S PICTURES

CLICK HERE TO SEE MICHAEL'S PICTURES

We installed 2 weeks ago, and we brought the pool temp from 58 to 80 in 48 hours. The air temp went from 72 the first day to 82 the second. On the third day, air temp was 84 and pool temp went to 86. We swam the first week of May in Indiana. That’s pretty awesome. The heat pump runs very little now that the water is up to temp.

Thanks,

Michael
 

michael.brown@eclsol.com

Kopec 650SCTI, April 2004,Greenwood, Indiana

CLICK HERE TO SEE JIM'S PICTURES

Hi Marcus

Well, the scroll compressor is scrolling, the fan is blowing really cold
air out the top, occasional strange water squishing noises are coming from
it and, best of all, warmish water is coming in to the pool!

I finished hooking up the last bit of electrical at about 9:15PM.  Then, I
turned the breakers on one by one, checking the power on all the way to the
heater. Finally I turned that last one on and the green light came on.  I
switched the heater on and, as expected, it did nothing.  About 5 minutes
later it fired up on its first try!

So at 9:30 when the heater started the pool temp was 74 degrees.  The
outside air temp was 63 degrees.  By 11:00PM the water coming in to the
pool was noticeably warm and the air coming out the top of the heater was
very cold.  So it seems to be working properly.

(follow up email:)

I finished off the wiring today and did a few other little odds and ends.
I ran the 4 #12 TCO wires from inside the electrical panel up through the
conduit, into the electrical box and then in to the pump house through a
hole in the wall behind the electric box.  I don't think it's a great idea
to run these control wires in the same conduit with the 220VAC line, but I
could see no other way to do it.  The TCO is not wired, as I'll need to
call the manufacturer for instructions next week.  But the wire is run.

I have some pictures of the mostly finished install here.  All I did after
I took them was foam up the gaps in the holes that the water pipes and
electrical conduits run through (you can see these same holes in the
earlier pictures, before I put the pipes and conduits in).  So that's it,
except for TCO override wiring is I decide to use it.  I plan to clean up
the junk behind the heater and if you like I can send some more pictures
after I do that.  If you would like any particular pictures just let me
know.  I can resize these also if you like.

Also, the shower you see behind the heater does not work.  In fact, the
junk behind the heater is what's left of the shower stall, which I
demolished to make room for the heater.  The gray pipes to the left of the
heater are the pipes I mentioned that used to carry pool water to the now
removed solar panels that used to be on top of the house.  I was not able
to use those pipes as electrical conduit, because they are full of rain
water.  I may get rid of them at some point, but for now they are not
hurting anything.  The electric box contains the 50A GFCI 220VAC breaker.
The box and breaker came as a complete assembly from Home Depot.  Actually, all the materials used - except the heater itself - came from Home Depot.
The last pic is a picture of the pool house, which should have been
included in the before pictures.  The pump and filter are in the back of
the building, accessed through a door not in this picture.

I want to thank you for all the help you have given me during this entire
process, from pre-sale to complete install.  You have been a great help and
I do appreciate it!  If I ever run across anyone who needs a pool heater
I'll certainly send them your way.
 

(follow up email:)

Well, the job is finally done.  I called the factory and spoke with
someone who explained exactly how everything worked and how to wire it.

I wired the TCO last Saturday and it seems to be working just fine.  The
pool keeps its temp at about 91 degrees, which seems to be where people
like it the best.  We'll see what happens in September, but I am not too
concerned.  I just have to find a cover for it now.

Thanks again for all your great help.  I have given your web site to a few
friends of mine with pools!

Jim

Kopec 650 TI Warwick, RI  June 2004

jim@archer.net

CLICK HERE TO SEE JIM'S PICTURES

Marcus,
Here are some pictures for your website.  We installed our Rheem RMHP 100 heat pump and opened our pool on May 3.  The water was 53 degrees.  After about a week of running during the daytime, we had it up to 83 and were swimming.  Spring temperatures in upstate NY can be quite cool.  I am surprised how little the unit runs in order to maintain the temperature in the mid 80s.  After cool nights, it will run for a few hours when the pump comes on in the morning.  Installation was a painless and it fired right up.  I did the plumbing myself and had hired an electrician do the wring.  I figure we saved about $700 compared to purchasing locally.  I couldn't be happier with the unit and the service you provided.
Thanks again,

Jim L.
lewisja@nycap.rr.com

Rheem RMHP 100, February 2004, NY

CLICK HERE TO SEE ROB'S PICTURES

Marcus,
Just wanted to update you on the heat pump you sold us over the winter. It is installed and working like a charm. When we opened the pool on April 1st the water temperature was a cool 56 F. The air temperature was mid to low 50s. The pool temperature is now 88 F with air temperature around 65. The entire family is now using the pool. Normally the wife and I would not use the pool until mid July when the water became 83 degrees. May 4th we were in the pool and loving it. The neighbors think were crazy but after a very cold winter on Cape Cod we deserved it.
The heat pump you sold us was the first thing we ever purchased on the internet. Having been a police officer for 24 years (and seeing many people scammed on the internet) I was not to thrilled about making such a large purchase with someone I have never met. You patience to our many questions and willingness to spend long amounts of time on the phone helped us make the decision to buy from you...(not to mention we saved $1,800.00 over a local dealer). Prior to making a purchase we checked with several others who purchased from you. They all stated what we now feel. You are an honest businessman who can be trusted, your prices are great and we are glad to recommend you to others. Ps. The local dealers are not happy you are around...I wonder why?
Attached are some pictures of the before during and after. Total cost for electrician was $150.00. Total cost for plumber was $110.00. If I had done it myself (which could easily have been done) would have been approximately $75.00 and two days work.
I have given your name to several people in the area...hope to do business soon.
 

Rob
robwarren@comcast.net

Heat Siphon, February 2004, MA

CLICK HERE TO SEE HAROLD'S PICTURES

Hi Marcus,

        Well of course, you were right.  The Estes delivery man helped me
place the carton next to my pre-positioned pad, and every thing else went
flawlessly.  Plenty of flow, apparently, because the heat pump started
as soon as I turned on the pool pump.  In less than an hour, the water
temperature was up almost four degrees!  At that point, I adjusted the
thermostat, and I think 83 degrees is where I'm going to leave it.

        Here are four pictures of the completed installation.  The first,
taken looking north along the edge of the deck, shows how close the Heat
Siphon is to my Endless Pool (1616a).  Photo 1621a is looking east
towards the deck..  Photo 1612a is of the control end of the heat pump.
I figured if I went ahead an wrapped the pipes now, it would be one less
thing to remember later.  Finally, 1648a is taken from the deck, with the
heat pump visible through the deck railing.

        Here also is one view of the modification to the original water
quality system (1603a).  The lower pipe at the top of the photo, is
heading towards the supply side of the heat pump.  The valve at the top
right that doesn't connect to anything is now connected to the Heat
Siphon return.   I'm using three valves, just in case the weather gets so
bad I have to drain the unit, that I can go back to the little electric
heater.    Sure hope I don't have to do so, though!

        You have my permission to use this text and any of the photos on
your web site.
  
Yours,

Harold I.
leatheroaks@juno.com

Heat Siphon, May 2004, MS

CLICK HERE TO SEE ANDY'S PICTURES

Marcus,

I wanted to shoot you a few pictures from the installation of the heat pump purchase. We installed it on April 19th and since about a week later the pool has been at about 80 degrees. Again we purchased the RHEEM RAYPAK RHP 100 and it seems to work great in our 20X40 in ground. Thanks again for all your help. Feel free to post these if you like.
Andy
March 2004 Charlton, MA

ajcolby@charter.net

CLICK HERE TO SEE TIM'S PICTURES

Marcus - Hope these are OK.

Picture 001 - Finished project looking West from Sliders

Picture 003 - View from Northwest.  You can see the Navigator I bought from you!  Love it!!!

Picture 005 - My "Guard Dog" on guard.

Picture 006 - View from West.  Catch the 'heat pump" purchased from you, on the side.  The Aqua Rite is on the wall hidden in this picture.  Really love both of these products!!!

Picture 007 - 18 inch raised planter Waterfall.  The Navigator keeps the pool absolutely spotless and the Aqua Rite takes care of the water sanitizing needs.

Picture 009 - Ferocious guard dog???

Picture 010 - And this is where I hang out on weekends.  Swimming, BBQing and relaxing. 

Thanks Marcus,

Tim
TMcd98@aol.com

Heat Siphon, June 2004, Florida
 

CLICK HERE TO SEE CHARLES' PICTURES

Bye for now, Charles

Spain, June 2004

CLICK HERE TO SEE RUTH'S PICTURES

We have been very satisfied with our Heat Pump. It arrived in record time. It was installed in July and has been very efficient.
Our electric bill only increased about $30.00. We have still been using it even though the temperature has dropped in the 30's at times. It was like a hot tub yesterday even though the outside temperature was in the 40's. Marcus and staff have been very accommodating with any questions we had. We like Marcus friendly and personable attitude. I would recommend this company for it has efficient and friendly service. I will use them for my next purchase. Thanks you are great.
Ruth & Mike Z.
Pleasant Valley, Utah (130 miles East of Salt Lake City)

Ruth@ubtanet.com

 Heat Siphon, July 2003 Utah

CLICK HERE TO SEE MARK'S PICTURES

Marcus,
We finally got the pool dug and the heat pump installed.  I'll let you know how well it works for us but I wanted to let you see the final installation before fences go up.
Thanks again for your help.
Mark H.
ameribath@comcast.net

Heat Siphon, January 2004, Yardley, Pa

CLICK HERE TO SEE JEFF'S PICTURES

Hi Marcus!

Here's a few pics for the website.

Thanks again!

Jeff
jeff@homeharvest.com

Heat Siphon, July 2003, Pennsylvania

CLICK HERE TO SEE PAUL'S PICTURES

Marcus,
I have attached a few photos of my heat pump pre and post installation. The pump works great and in the first 12 hours of operation raised the pool temperature 6 degrees from 82 to 88...

Sincerely,
Paul
pnasiatk@harris.com

Heat Siphon, July 2003 Long Island New York

CLICK HERE TO SEE JAME'S PICTURES

Tulsa OK June 2003

Hi Marc:
I'm flattered to see that my pics made your webpage.
You might add the fact that I did the entire install in one day by myself (yes I'm a little handy at this staff) but I didn't have to take any special tools to do this installation... just the fact that the heat pump install is so straight forward makes it easy.
James

CLICK HERE TO JIM'S PICTURES

HI Marc. I've attached a few pictures of the new heat pump installation. Everything went very well. The pump arrived very quickly and installation was a snap. It's very efficient. I use a solar cover at night and the pump only needs to work just a few hours each day to keep my pool at 85 degrees. Thanks a lot.
Jim
jimbo1mcm@aol.com

Rheem RMHP 100, Connecticut June 2003

CLICK HERE TO SEE JANA'S PICTURES

Marcus,
Got my heat pump installed yesterday!! I ran the 220 wire to the unit and got an electrician to make the final connections and checked  the voltage and whatnot - saved me a lot of money doing all the preliminary work. I did the plumbing myself - 3 valves, 2 unions, a check valve, 10 feet of PVC, nearly a dozen elbows and a can of cement later... I got it working. What a day for this "I will try anything" hack plumber. The water is still very cold but the unit is working perfectly so far. I cannot wait to actually get in my pool and swim after nearly a month of looking at cold water!!
Thanks so much for your patience and help during the sales process... I had a million questions and you answered them all quickly! You gave me great advice and a fantastic price!!
Thanks again for all your help! It has been an extreme pleasure doing business with you!!
Jana
jhighwart@amebaresource.com

EUS Mark 6, Ohio,June 2003

CLICK HERE TO SEE JON'S PICTURES

Mark,
    I just wanted to send you some pictures showing
the final result of my heat pump installation.
Everything works great, just as you described!  I was
careful to follow all the instructions from the manual
and from what you had said, the pool was warm and
ready to use in 24 hours.
     Now it's finally summer up here, 98 today!
Thankfully, the heater only kicks in when I need it,
set it and forget it.
     I really appreciate all your help.  I had done
significant research on the Web, and you were, by far,
the most knowledgeable, provided the best selection,
and the best price.  This was a big investment and I'm
glad I did it right.

Regards,
   Jon
jwbaron@yahoo.com

Heat Siphon, Massachusetts, June 2003

CLICK HERE TO SEE CJ'S PICTURES

Dear Marcus Miller,
Attached are a few pictures of our gloriously warm pool and the cool looking mega-quality "Darth Vader" of heat pumps. Allow me to thank you again for taking a truly personal interest in being sure that we had the right equipment and fastest installation possible for a job that brought a few surprises.
We closed on the house on April 30 and on May 1st, before buying any furniture, we begin our quest for the right pool heater --- and FAST installation. We wanted to swim!!! Our priorities we definitely right. We are thankful we found you. Your prices were better and clearer than five other firms. You can sit anywhere but a pool...satisfies many needs. Thank you for letting us meet our goals quickly.
Obviously the electricians and pump makers know you well, and jump to do the job right. Imagine my surprise when the owner of the pump factory calls the same day to confirm all is working after sending two extra technicians out, and just minutes after speaking with you.
Yes, you do have right products and the best service. The rarest of combinations with the best prices. We checked thoroughly before ordering - and you were the best on all counts. We'll be recommending you to our friends for a long time. Feel free to provide us as a reference -- one of many you have I know. It would be an honor.

Again our best wishes and thanks,

Misono & CJ
wilson@galliance.com

kopec 650SCTI, 2003, Deerfield Beach, FL
 

CLICK HERE TO SEE PHIL'S PICTURES

Marc,
Here are the pictures of my new heat pump SX 3.25 installation. It went well, and the
heater started right up. The thermostat has now shut it down at 85 degrees.

Phil,

Heat Siphon, Florida January 2003