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Pool Heating in Chesapeake, Virginia

  We know that when you're shopping online, it can be difficult to get a good impression about a company. We feel that since you're spending a large amount of money, you need as much background information as possible, or at least a feeling that you can trust us before proceeding with a purchase.

Feel free to read actual customer responses below, or email us at helpdesk@poolheatpumps.com with your product review or testimonial letting us know how happy you are with your purchase.
 

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Rheem RMHP 115LHHC Pool Heat Pump

Posted by Ellen Virginia  
     

Thank you so much for your help in selecting our heat pump. Our pool is now the neighborhood after-party pool! After the all-day 4th of July picnic at the neighbors' home - with a pool - they asked if they could come over and try out our heated pool, thinking it would be at least 2 or 3 degrees warmer than their pool. It was more like 6 degrees warmer! Everyone was amazed at how warm and comfortable the water was, and no one wanted to leave - at least not until the early hours of July the 5th!   I never imagined how much a few degrees difference in water temperature could dramatically increase the use and enjoyment of our pool. We are no longer at the mercy of the sun to heat our pool! Cloudy days are great swim days now, unlike in years before when it would take days of sunshine to replenish the warmth one day of clouds could take away. This summer, we can now swim any day and at any hour, as long as it isn't storming. THAT IS INCREDIBLE!!!

The heat pump set-up behind our pool shed came out great. First, we removed all the grass and weeds and then graded the area so the highest point would be next to the pool shed where the pump would be placed; this would prevent rain or pool water from ponding near the pump. Then, to discourage weeds from growing back, we covered the area, first with multiple layers (4-6 sheets) of newspaper, followed by a layer of landscaping fabric, well secured with pegs. We then put down a cement paver base with paver edging securely installed along all four sides. For aesthetic and practical reasons, we then surrounded the paver base with landscaping rocks. It looks so good that the neighbors ask for tours! Again, Kevin, thank you for your help in selecting the absolute best heat pump for our pool. The other day, one of the young ladies enjoying our pool said to her mother, "This is the best pool I have ever been in!" My family and I totally agree with her.

Jandy AE2500 Heat & Cool Pool Heat Pump

Posted by Steve Virginia  
     

Guys,  I really appreciate your rapid response for the recent upset.   Thanks again and rest assured I will spread your name to everyone and anyone I know with a pool or going to get a pool.  By the way am I supposed to contact the number you sent for pickup? Or should we just wait to here/   Thanks again, this heater / cooler is working fantastic!!!!!!!

Steve

Dear Steve,

It is good to hear back from you. The warehouse or the freight company will call you when they are ready for a pick up. If you don't hear anything by next Friday please send me an e-mail and I will request it again. I would love to see some photos of the heater and the pool if you ever get a chance. Enjoy your pool. We are here if you need us. Sincerely,

Poolheatpumps.com

*10 Months after Steve purchased his Jandy AE2500 he discovered that he didn't receive the Heat & Cool model. We discovered that the box was mislabeled from the factory. This has never happened before. We picked up his old heater and sent him the proper one at no cost for him.

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