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Pool Heating in Marietta, Georgia

  We know that when you're shopping online, it can be difficult to get a good impression about a company. We feel that since you're spending a large amount of money, you need as much background information as possible, or at least a feeling that you can trust us before proceeding with a purchase.

Feel free to read actual customer responses below, or email us at helpdesk@poolheatpumps.com with your product review or testimonial letting us know how happy you are with your purchase.
 

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Jandy AE2000 Pool Heat Pump

Posted by Jeremiah and Linda Georgia  
     

Many thanks, didn't expect you to send the part right along, this is just more great service!

For your records, the Jandy AE-2000 heat pump looks and works great. Pool is now 89 - 90 degrees (where my wife likes it) during the day, cooling down at night.

The heat pump arrived on a lift gate truck, 5 days after I placed the order. The driver parked on the street fronting my house and picked up the skid with the pump on it on a manual fork lift and wheeled it up the driveway and to the patio in the back yard, setting it down near the final installation site.

As you suggested was possible on your web site, I did the installation self-help. For homeowners who have an existing slab where the pump can be placed, installation involves setting the unit in place, bolting it down, hooking up the plumbing and electrical and they'd be ready to swim. I would guess, under those circumstances, the entire job could be done by one man in a day, certainly in a weekend. My installation was a bit more complicated because I needed to clear out some landscaping and pour a 5 x 5 foot concrete slab to set the heat pump on first. Once that was complete, I required help moving and setting the pump onto the slab (250+ pounds and somewhat unwieldy). Other than that, Installation was easy, aided by a very good installation manual. The only part I hired out (to a licensed contractor) was the electrical, and involved running new 220 volt electrical service from the house central panel to the pump location, installing a new exterior sub-panel, and making the connection to the pump.  I chose to install a new 100 amp subpanel at the heat pump, rather than the standard cut-off so I would have a power supply in the backyard I could tap later if I needed power for other projects.

Heat pump operation is simple and intuitive and the unit is quieter than my air conditioner condenser units, located nearby. Prior to the heat pump installation, our pool temp was in the mid to high 70s during the day, through June, and on hot days would reach a high in the mid-80s during the day in July, depending on how many consecutive days of sun we got. With the heat pump thermostat set to 90, the heating cycle (controlled by the pool pump timer) begins at 8 am, and the pool is at or near 90 by about noon everyday, rain or shine. We now plan to keep swimming until November, making the whole pool experience far more enjoyable.

All in all, buying a pool heat pump from you has been an altogether pleasant experience I would recommend to anyone with a swimming pool. Keep up the great work.

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