POOL HEATING IN PHOENIX, ARIZONA
I wanted to take a second and drop you a quick email about my recent pool heater experience purchasing the Kopec 525s from you. Please feel free to share this with anyone that would like a recommendation. I have to say I was a bit nervous about such a large purchase from a website. I really appreciate your low pressure, fast responses during the decision making process that lasted for over two months (my fault not yours). Although your heater was by far less expensive than anywhere I could find, I would gladly have paid what the local folks were charging for the experience I had working with your company.
I picked up the heater at the trucking terminal, and really appreciated you getting it out the door so fast. It arrived without a hitch on Friday. Saturday morning I poured concrete and by the afternoon the unit was sitting on the pad. I completed the PVC work in about an hour, it was my first time so there was an educational process. The hardest part was running the wires from the breaker to the back yard. I have an Electrician friend, and that worked out great, otherwise I recommend having someone else do it.
I cut out the solar blanket to fit the pool, and fired the heater up at about 6:30 that night. The pools was sitting at 60 degrees when I started, and by Sunday night around 7 PM, we were at 88 degrees. I keep the pool at 88 degrees and the heater does not run as much as I thought it would.
I am very please with this experience, and would welcome any questions from people in Phoenix considering using your company.
Thank you again for your support and for the wonderful heater, my kids think you are great! I attached a few emails of the project.
Best regards, Brad
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