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Pool Heating in Tampa, Florida

  We know that when you're shopping online, it can be difficult to get a good impression about a company. We feel that since you're spending a large amount of money, you need as much background information as possible, or at least a feeling that you can trust us before proceeding with a purchase.

Feel free to read actual customer responses below, or email us at helpdesk@poolheatpumps.com with your product review or testimonial letting us know how happy you are with your purchase.
 

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Jandy AE2500 Pool Heat Pump

Posted by Steve Florida
   

Thanks for your quick response. I will give Jack a call on Monday. I wish all companies were as dedicated to customer service as yours is.  From questions on which heater to buy to service after the sale � you are number one with me. Thanks again for all of your help and guidance.

Jandy AE2500 Pool Heat Pump

  Florida
   

Came today.  Wow///24 hours

Jandy AE2500 Pool Heat Pump

Posted by Michael McE Click Here to see Photos
   

This is a very short story... February 9, about 7:30pm, I ordered my Jandy AE2500 from your company. You notified me it shipped the morning of February 10, Thursday.  About 5:00pm Friday, I got a call from a trucker stating he wanted to deliver my heat pump; he got here about 5:20pm and put the heavy thing right next to the new equipment pad I was still installing after removing my old heater.  I was able to complete the pad and plumbing on Saturday, finished the electrical work on Sunday, tested the heater and turned it on (water temp about 70).  This morning my wife and I swam laps in 86 degree water (Happy Valentine's day!). So, it took about 100 HOURS to order, deliver, install and operate my new heater.

This week in Tampa will be sunny and the mid 70's, so we'll use the pool a lot

Pool Heat Pump

Posted by Walter B. (New Florida Customer!) Florida
   

In all of the correspondence I have had through the years with different vendors and manufacturers, your response to my questions is undoubtedly the best response I have ever received. Not only did you answer all my questions, you have cleared up all the confusion I have had on this subject. I am so impressed with your response that you can expect my order tomorrow morning at the start of your business day. My pool is 15 X 30 and the sales people I have talked to said I should use a minimum of 100,000 BTU's. I will take your recommendation over theirs as we use our cover almost daily and I believe you are correct.

I want you to know how refreshing is to have someone share their opinion as honestly as you have. Thank you very much.

Pool Heat Pump

Posted by The Marshalls Florida
   

Just wanted to thank you again for such a cool experience. I did my homework & you have the best prices on the net or the yellow pages. The heater arrived in perfect shape. Its on now & working great. What a pleasure it was doing business with someone that never pushed me but was helpful in everyway. If you ever need a personal reference than just give them my number & have them call me.  Thanks again

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