Will a pool heat pump work in my area? We have heard numerous times from customers that their pool guy has discouraged them from getting a swimming pool heat pump, instead of a gas heater, because heat pumps won’t work for their area.
We have sold heat pumps to people all over the country (and outside the country) that have been so happy in how great their heat pump works and the money that they’ve saved!
Thought we would share some testimonials from actual customers from all over the country, in the various 9 regional divisions of the US:
NEW ENGLAND: I just wanted to thank you for your assistance in purchasing my heap pump. The unit has now been running for two weeks. Your estimate of about a degree an hour increase in temperature was spot on for my 15,000 gallon pool with temperatures in the high 70’s low 80’s. I appreciated the time you spent educating me on not only heat pumps in general but the pros and cons of each model you carry and also the support you provided me when trying to decide where to install the heater once it was received. I was reassured I made the right decision to use poolheatpumps.com after I had a calibration issue with my heater and within an hour I had an answer on how to recalibrate the unit. I was shock when I received a follow up email from you a couple days later insuring that my issue was resolved and or to see if I needed any other assistance. Your customer service is greatly appreciated. Thanks, Ryan H. (West Chesterfield, New Hampshire)
MID-ATLANTIC: We are all set up. Turned the heat pump on last night for the first time. The ambient air temp was in the high 60’s last night. We woke up to an 84.1 degree pool! We ordered a solar cover from our local pool store and it will be in tomorrow. The pool water was 76 last night around 6:00 at night. Its just under 24 hours since the initial heating, and the temp is now 87. That is without the cover. Very impressive. I couldn’t get the kids out of the pool today. Unfortunately, I couldn’t go in with my injury, but I’m looking forward to September. Thanks again for your help. This was a great investment! Charles G. (East Islip, New York)
EAST NORTH CENTRAL: As per our conversation, I am writing to confirm my satisfaction with the heat pump. Let me start by saying that the free shipping was awesome! UPS delivered the heat pump in my driveway without any scratches or damage (it was a little bigger than I expected). I installed the unit on its own deck (4’X4′) so it did not sit in any water. It was a breeze to install, just as stated. I am one of those folks that open their pool early so that I have no surprises when we actually want to swim. Needless to say the pool was opened April 11th,. Outside temperature was 46 degrees, pool water a chilly 35 degrees. I ran the heat pump 9 hours a day for 5 days. At the end of the 5th day the outside temperature was 55 degrees and my pool water was 80 degrees. NO KIDDING!! If you are thinking about a pool heater, look no further. My satisfaction with [Poolheatpumps.com] are unsurpassed. This heat pump is truly, truly amazing…….. Thank you, Don (Durand, Michigan)
WEST NORTH CENTRAL: I have been meaning to get back to you about our new Heat Siphon. In May our normal gas bill was $800.00 + to heat the pool. This year it was $400.00, and that includes our air conditioner. It works great even when we want 90 degrees in 65 degree weather. Thanks for your help in choosing the right pump for our pool. Karen W. (Florissant, Missouri)
SOUTH ATLANTIC: Thanks for your help, I must say doing business with your company was a great experience. Not only did I get a great price on my heat pump, I felt I got really expert advice on what to buy and how to install it. Your website is really very good and is chock full of great easy to find content. It was the website that attracted me to your company. But once I made the decision to buy I was delighted with the communication about my order and your amazingly fast response to my E mail with questions about the install. And finally being able to reach someone on the phone at that moment in the install when there was that one last question really made the whole experience a pleasure. The install is now complete and the unit is really moving the needle (quietly I might add). I am raising the temperature on a 22,000 gallon pool by over one degree an hour! It makes me wonder why I have waited so long to add a heater. Thanks again for all your support. Please feel free to use my letter as a testimonial for others as I can recommend the company completely. Jim (Hagerstown, Maryland)
EAST SOUTH CENTRAL: I would like to thank you for the service you provide in supplying pool heat pumps. I received my heat pump within a week of placing the order and had it professionally installed two days later. It was an easy install and has increased the water temp. 16 degrees in the last 36 hours. It was a pleasure doing business with you and would recommend your company to any one considering a pool heat pump purchase in the future. …I have been swimming each day since the heater brought the temp up to 83….love it. Again, thanks for making it an easy transaction. Sean (Gautier, Mississippi)
WEST SOUTH CENTRAL: I just wanted you to know how much I like the new heat pump that I purchased from you. It arrived safely and I was easily able to install it myself. I had an electrician connect my Single Phase 220 power yesterday morning. We turned it on at 11:30 am and I showed a 10 degree rise in the pool temp ( 72 to 82 ) in 24 hours. It reached my desired temp of 85 this afternoon at 5pm. We had a cool night last night (64) here in Flower Mound, TX., a suburb of Dallas, and it was about 85 today. I have lots of shade over my pool so this will help us get it warm early and keep it warm all season long and well into the fall. My grandkids are coming over on Saturday and we’ll enjoy the warm water. Thanks again for all your help. Don (Flower Mound, Texas)
MOUNTAIN: I live in Las Vegas and had just purchased an 15x30x52″ above ground pool in August by the middle of September it was much colder than normal for this time of year and our water temp. dropped to 60 degrees. I went in search of a pool heater and after checking out all different types I decided on a Heat Pump. There was just one problem, I went to about 7 different pool stores and they either didn’t know what one was or they said they don’t work in our climate its not humid enough, one company said you can’t heat an above ground pool because the sides are metal and it would never work. They all said gas was the way to go. That’s when I called you. I received my heat pump in the second week in October. We installed it in 1 day. Although we did make 7 trips to home depot. The day we turned it on the water temp was 60 degrees. We ran the unit for 48 hours non stop and was swimming in it 2 days after we turned it on at a temperature of 94. We keep a solar blanket on the pool at night and when we are not swimming and it is now Nov 19 and we went swimming last night in 90 degree water. The high day air temp is in the mid 60s and the low at night has been in the mid 40s. I run the pump all day to keep it at this temp. But it is way cheaper than using a gas unit. So many people have pools in Las Vegas and they really should know about heat pumps.They work great, my family is thrilled that we can probably swim all year. Thank you so much, Cindie (Las Vegas, Nevada)
PACIFIC: You folks are fantastic!! I completed the heat pump installation; and two days later we’re up to temperature – from 58 to 83 degrees. The heat pump is terrific, and my wife loves the water at 83-84 degrees, as do I. With the price of propane hugging $3.00 a gallon; we were not getting a lot of use out of the pool. With the heat pump easily capable of heating the water to the low 80’s in November – we’ll be using the pool a lot more often – year round. The installation diagrams in the manual were clear and straightforward. I was able to do all of the plumbing and a lot of the electrical work and brought in a certified electrician to check the work and make the final electrical hookups… Working with the diagrams was a big help and once I got the wiring figured out for my pool timer instead of the diagrammed Intermatic, the rest was easy and we were off and swimming!! Scott M. (Fall City, Washington)
These are just a few of the customer testimonials from satisfied customers!